Classic Threads

How It Works

When someone posts a text message in a channel with Thread Mode enabled, Smithy creates a Classic Thread. The flow depends on whether the thread creation modal is enabled for your team.

With the Creation Modal

If your team has the thread creation modal enabled (the default), Smithy sends a private prompt to the message author with a Start Thread button. Clicking it opens a modal where you can:

• Set a subject for the thread (a short title)
• Add or edit the content (the body of the thread)
• Apply tags to categorize the thread

After submitting the modal, Smithy creates the thread as a new message in the channel with the subject in the parent message and the content in a reply.

Without the Modal

If the modal is disabled, Smithy automatically converts the message into a thread using the message text as both the subject and content. This is faster but gives less control over the thread's title.

Thread Structure

A Classic Thread has two parts:

• Parent message — displays the thread subject in the channel
• Thread replies — contain the full thread content, tags, action buttons (close/reopen), and any team discussion